Privacy Policy of 55vv — Your Data, Always Protected

This Privacy Policy applies to the 55vv, accessible at 55vv.best, and describes how the personal data of players and visitors is collected, processed, stored, and protected.

The 55vv acts as the controller of its users' personal data as defined by the Brazilian General Data Protection Law (LGPD – Law No. 13,709/2018). This means 55vv is responsible for all decisions regarding how and why personal data is processed.

To exercise any right relating to your personal data or to ask questions about this policy, please contact our Data Protection Officer (DPO) at privacidade@55vv.best or through general support at suporte@55vv.best.

The 55vv only collects the data necessary to provide its online casino and betting services. Data collection is transparent, with a clear purpose defined for each type of data.

55vv does not collect unnecessary sensitive data such as health information, sexual orientation, religion, or political views. The data collected is limited to what is strictly necessary to operate the platform securely and in compliance with the law.

Every piece of data collected by 55vv has a specific and justified purpose. Below are all the ways your data is used:

• Account operation: create, maintain, and manage your player account, including login authentication and security settings;
• Transaction processing: process deposits via Pix, bank slip, credit/debit card, PicPay, and Mercado Pago, as well as handle withdrawals to your bank account;
• Identity verification (KYC): confirm that you are who you say you are, that you are over 18, and that you are not on any self-exclusion list;
• Fraud prevention: detect suspicious activity, duplicate accounts, bot usage, and money laundering;
• Player support: answer questions, resolve technical issues, and handle requests related to your account;
• Marketing communications: send information about promotions, bonuses, and updates — only if you have opted in to receive these communications;
• Platform improvement: analyze usage patterns to improve the experience, fix bugs, and develop new features;
• Legal compliance: fulfill obligations established by the LGPD, the Consumer Defense Code, and other legislation applicable to the sector.

The 55vv does not use your data for any purpose not listed above. If a new use becomes necessary, you will be notified and, where required, your prior consent will be requested.

The LGPD requires that each instance of personal data processing have a specific legal basis. The 55vv processes your data based on the following legal grounds set out in Article 7 of Lei nº 13.709/2018:

• Contract performance (Art. 7, V): the processing of identification, financial, and gaming data is necessary to perform the platform usage contract you accepted upon registration;
• Compliance with a legal obligation (Art. 7, II): KYC verification, financial data retention, and communication with authorities are required by anti-money laundering legislation and the Banco Central do Brasil;
• Legitimate interest (Art. 7, IX): analysis of usage patterns to improve the platform and prevent fraud are processing activities based on 55vv's legitimate interests, provided they do not override your rights and freedoms.
• Consent (Art. 7, I): marketing communications are sent exclusively based on your express consent, which may be withdrawn at any time.

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawing consent for marketing communications does not prevent you from using the platform.

The 55vv does not sell, rent, or transfer your personal data to third parties for commercial or advertising purposes. Data sharing occurs only in the following specific and necessary cases:

• Payment providers: to process deposits and withdrawals, your transaction data is shared with Pix processors, credit/debit card operators, PicPay, and Mercado Pago. These partners process only the data strictly necessary for the transaction and are obligated to protect it;
• Game providers: to provide slots, crash games, and live tables, session data (without full personal identification) is transmitted to game software providers for result generation and recording;
• Competent authorities: when required by law, court order, or request from a Brazilian regulatory authority, relevant data may be disclosed to the competent authorities;
• Identity verification companies: for the KYC process, documents may be processed by identity verification partners bound by confidentiality agreements.

All partners of 55vv that process personal data are bound by contracts requiring appropriate handling, confidentiality, and LGPD compliance. 55vv is responsible for ensuring that these partners meet the same protection standards the platform upholds.

The 55vv uses cookies and similar technologies to ensure the platform runs properly and to improve the player experience. See the types of cookies used:

• Essential cookies: required for the platform's basic operation — maintaining login sessions, account security, and language preferences. These cannot be disabled without affecting your ability to use the site;
• Analytical cookies: used to understand how players use the platform (most visited pages, session duration, navigation flow). Data is aggregated and anonymized — it does not identify you individually;
• Functional cookies: store preferences such as game settings, active notifications, and your last position on the platform to keep your experience smooth;
• Security cookies: detect suspicious activity, unauthorized login attempts, and patterns typical of fraudulent behavior.

The 55vv does not use third-party behavioral advertising cookies. You can manage your cookie preferences through your browser or device settings. Disabling essential cookies may prevent the platform from functioning properly.

Player data security is an operational priority at 55vv. The technical and organizational measures implemented include:

• 256-bit SSL encryption on all data transmissions between the player and the platform's servers;
• Password storage using secure hashing algorithms (bcrypt) — no 55vv employee can see your password in plain text;
• Two-factor authentication (2FA) available and recommended for all players;
• Restricted access controls: only employees with a specific operational need may access player data, with a full audit trail;
• Continuous monitoring of suspicious activity across systems and player accounts;
• Regular security testing (penetration testing) conducted by independent teams;
• An incident response plan for notifying players and the ANPD in the event of a data breach, as required by the LGPD.

Despite all these measures, no system is 100% immune to risk. In the event of a security incident affecting your data, the 55vv commits to notifying you by email within 72 hours of identifying an incident, with clear information about what happened and which data was affected.

The LGPD grants you, as the data subject, a set of rights that the 55vv is fully committed to upholding. You may exercise any of these rights at any time by contacting us at privacidade@55vv.best:

• Access: request a copy of all personal data that 55vv holds about you;
• Correction: request the correction of data that is inaccurate, outdated, or incomplete;
• Anonymization, blocking, or deletion: request that data which is unnecessary or processed in violation of the LGPD be anonymized, blocked, or deleted;
• Portability: request the transfer of your data to another controller, in a structured, machine-readable format;
• Sharing information: know which third parties your data has been shared with;
• Withdrawal of consent: withdraw consent previously given for marketing communications or other consent-based processing;
• Right to object: object to processing carried out on the basis of legitimate interest when such processing affects your fundamental rights.

The 55vv responds to all LGPD rights requests within 15 business days. In more complex cases (e.g., full data portability), the deadline may be extended to 30 days with prior notice. There is no cost to exercise any of these rights.

The 55vv retains your personal data for as long as necessary to fulfill the purposes for which it was collected, or for the minimum period required by applicable Brazilian law. The retention criteria are:

• Active account data: retained for the entire duration of your 55vv account;
• Financial and transaction data: retained for a minimum of 5 (five) years after each transaction, in accordance with Central Bank requirements and anti-money laundering legislation;
• KYC Documents: retained for a minimum of 5 years after account closure, in accordance with BCB Resolution and financial crime prevention legislation;
• Betting history: retained for up to 2 years after account closure for audit and dispute resolution purposes;
• Support communication data: retained for 2 years for quality assurance and dispute resolution purposes.

Once retention periods expire, data is securely and permanently deleted from the 55vv, with a process that prevents recovery. You may request early deletion of data not subject to legal retention obligations by emailing privacidade@55vv.best.

The services of the 55vv are strictly intended for users aged 18 and over. The platform does not intentionally collect, process, or store the personal data of minors.

55vv has the following measures in place to prevent access by minors:

• CPF and date of birth verification at registration;
• A KYC process that verifies legal age using official documentation;
• Monitoring for behavioral patterns inconsistent with legal age;
• Immediate account suspension and refund of deposits upon identification of an underage account holder.

If you become aware that a minor under 18 has created an account on 55vv, please contact our support team immediately at suporte@55vv.best so we can take the appropriate steps as quickly as possible.

The 55vv may update this Privacy Policy periodically to reflect changes in Brazilian legislation, in our data processing practices, or in platform features that affect player privacy.

When significant changes are made, you will be notified by email at least 7 business days before the new version takes effect. The notification will include a clear summary of the changes. Minor wording adjustments that do not affect your rights or guarantees may be made without prior notice.

The current version of this Privacy Policy is always available at 55vv.best/privacy-policy, with the last updated date shown in the header. If you do not agree with the new terms, you may close your account at 55vv before the effective date of the changes, with the right to withdraw your available balance as normal.

For any questions regarding this Privacy Policy or the processing of your personal data by the 55vv, please contact our Data Protection Officer (DPO):

• Privacy email: privacidade@55vv.best
• General support: suporte@55vv.best
• Live chat: available 24 hours on the platform

The response time for privacy and LGPD rights requests is up to 15 business days. In complex cases, this deadline may be extended to 30 days with prior notice and justification.

If you believe that 55vv did not handle a request regarding your personal data properly, you have the right to file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), available at gov.br/anpd. 55vv cooperates fully with the ANPD in any investigation related to personal data processing.

Document prepared in Brazilian Portuguese in compliance with the LGPD (Law No. 13,709/2018). Version 3.1 — effective January 2026.